Service
Set-up for Success

Planned service visits and same day repairs (if necessary) are integral to our unique Dental Practice Success Built-in approach.
We go beyond maintenance and simply ‘fixing problems’ to ensuring each piece of equipment you rely upon is performing at the highest levels, with minimum down-time, to help enable your business success and boost staff and customer satisfaction.
When your dental equipment is looked after and each space is performing at its best, that’s dental practice success built-in.

Maintenance

With the success of your dental practice in mind, our in-house team of expert service engineers are responsive, efficient and always on time!

Your peace of mind is assured through our planned service visits or same-day repair services. Unlimited technical support is always available – simply call us on 01322 421156 or complete the request form here, or by using the chat function on this website. You may also quickly and easily chat to our service team via WhatsApp by clicking the button below or adding 07384 796802 to your contact list. This gives you direct access to equipment advice, videos for finding faults with your machines and enables you to seamlessly book a service or repair visit.

Dental Equipment Maintenance by Trained Engineers

Repair

Dental Equipment Maintenance by Trained Engineers
Up-time is critical to on-going business success.

We understand how down-time due to equipment malfunction or breakdown can instantly reduce your capabilities. That’s why our expert team of engineers are only a phone call away. Call us on 01322 421156, or quickly and easily chat to our service team via WhatsApp by clicking the button below, or by using the chat function on this website. We also have a wide range of loan equipment available to keep you operating and reduce your down-time. In the unlikely event that we are not able make the repair on-site, we will exchange your equipment for a loan unit and carry out professional repairs in our own workshops.

Rental

We also provide rental packages for dental equipment with service, maintenance and emergency response included.

Follow these links for more details about our Air Compressor and Suction Pump rental options. For other equipment we can create bespoke short or long term contracts depending on your requirements.

CONTACT US ON 01322 29222
Dental Equipment Maintenance by Trained Engineers

Emergency

We always attend to repair calls as soon as possible, but if you need an engineer urgently or the same day, please request our emergency call-out service.

We will prioritise your emergency and ensure it results in minimal down-time for your practice

Call us on 01322 421156, or quickly and easily chat with our service team via WhatsApp by clicking the button below, or by using the chat function on this website.

CONTACT US VIA WHATSAPP

Compliance

Our annual servicing will keep your equipment running smoothly and minimise down-time.

We provide certification and testing for pressure vessels and x-rays as well as service reports for your CQC compliance file. Select a regular annual service plan to ensure you are CQC compliant and extend the working life of your dental equipment.

Dental Equipment Maintenance by Trained Engineers

Annual Servicing - ‘EclipseCare’ Service Plans

Our bespoke EclipseCare Service Plans are tailored to suit your requirements and preferences

Register with EclipseCare for complete peace of mind regarding annual servicing or equipment breakdowns. EclipseCare features include:

  • Parts included
  • Breakdown call-outs
  • Diamond Rapid Response for priority response to emergencies
  • Telephone or video call support
  • Key holding and out of hours work
  • Asset register
  • Service history record
  • Access to online portal for certificates and engineer job sheets
  • Monthly payment plans
Why Choose EclipseCare?
  • Experienced Engineers
  • Quick booking time
  • Fast same day response
  • Well stocked vans with parts
  • Loan equipment available
  • Workshop facility for major repairs
  • Certificates for CQC requirements
  • Local service
  • Never miss a service, ensuring full compliance
  • We can include: Air Compressors, Suction Pumps, Dental Chairs, X-Rays and PVI’s

Service Client Testimonials

“I would like to express my gratitude to you and your team for your professionalism and prompt response when our dental chair packed up. You attended the same day, removed the damaged chair and installed a rental to allow us to continue practicing.”

Birchington Dental Care

“We have had the chairs for some time now and are happy with them. They serve what we need them for. The aftercare service is excellent.”

Denise Bennett, Head Nurse, Hillingdon Hospital NHS Foundation Trust
What does dental practice success look like for you? We’ll help you to acheive it.
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