Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.


Eclipse Dental Engineering is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Eclipse Dental Engineering may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This Privacy Policy sets out how we, Eclipse Dental Engineering, obtain, store and use your personal information when you use or interact with our website, eclipse-dental.com, or where we otherwise obtain or collect your personal information.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting our data protection officer (Chester Boyt) at chester@eclipse-dental.com.


What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How long we retain your personal information

No longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes) and any other legal basis we have for using your personal information e.g. your consent, performance of a contract with you or our legitimate interests as a business.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@eclipse-dental.com

Your rights in relation to your personal information

  • to access your personal information and to be informed about its use
  • to correct your personal information
  • to have your personal information deleted
  • to restrict the use of your personal information
  • to object to the use of your personal information
  • to complain to a supervisory authority
  • to withdraw your consent to the use of your personal information

Third Parties

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

We use a technology provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

Under the basis of ‘Legitimate Interest’ we will contact existing customers by email or telephone regarding any work or service contracts that we are engaged in. This can also include marketing emails sent to personal email addresses.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You are entitled to view, amend, or delete the personal information that Eclipse Dental Engineering holds. Email your request to our data protection officer (Chester Boyt) at chester@eclipse-dental.com

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018 free of charge. If you would like a copy of the information held on you, please write to:

Chester Boyt
Eclipse Dental Engineering
Westview Court,
10-14 Kent Road,
Dartford,
Kent. DA1 2AJ.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


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