Our customers enjoy responsive, efficient, and on time service from our in-house team of trained engineers.
Planned service visits and same day repairs will ensure your peace of mind.
Preventative annual servicing will keep your equipment running smoothly and minimise down-time.
We offer certification and testing for pressure vessels and x-rays as well as service reports for your CQC compliance file.
We know how serious it is when breakdowns reduce your capability, or even close your surgery completely.
We have an experienced team of engineers available to repair serious malfunctions to equipment such as dental chairs, suction pumps, compressors,
autoclaves, X-ray machines, washer disinfectors and small equipment.
Most of the equipment and machinery within a dental practice is designed and built with precision to obtain the maximum ease of use and durability.
They are a considerable financial outlay and an investment to the practice, so ensuring that they are functioning to expected standards are paramount.
All of your equipment will need maintenance and servicing and can generally last 10-15 years if manufacturers guidelines are followed.
We recommend a service schedule to be arranged for the engineer to contact you when each machine is due an inspection.
This will ensure that your machinery remains compliant and in safe working order.
So, to keep prepared for potential equipment failure we suggest that annual servicing, staff training, inspections and
audits will make a great strategy to get the most out of your equipment for the maximum amount of time.
Dental engineers offer an invaluable service in a dental practice to keep essential machinery functioning and limiting costly downtime that may result from equipment failure.
Annual servicing carried out by our experienced and trained engineers will reduce the chance of problems.
They can diagnose malfunctions in existing as well as newly purchased equipment using manufacturers service kits and special test and analysis instruments.
Planned preventative maintenance (PPM) will help to prevent equipment failure and ensure you are compliant to CQC guidelines.
Having a regular annual service plan will not only ensure that you are CQC compliant but will also extend the working life of your dental equipment.
Our bespoke EclipseCare Service Plans are tailored to suit your needs and preferences. Once you have registered with us you never need to worry about your annual servicing or breakdowns again.
Add us to your WhatsApp by clicking the link or adding 07384 796802 to your contact list so that you can quickly and easily chat to our service team.
This will give you direct access to equipment advice, utilise video for finding faults with your machines and seamlessly book a service or repair visit from one of our expert engineers.
In the unlikely event that we are not able make the repair on-site, we will exchange your equipment for a loan unit and carry out professional repairs in our own workshops.
We also offer rental packages on dental equipment as an alternative to purchase. This gives you full peace of mind knowing that all servicing and maintenance costs are covered with rapid emergency response in case of break down.
We are proud to have achieved the ISO 9001:2015 certification as a supplier to the Dental industry.In order to achieve the ISO 9001:2015 certification, Eclipse Dental met the defined requirements and have been audited by Alcumus ISOQAR in accordance with the 9001 standard.Being certified means that our products and services meet and exceed the highest level of international standards.
We have also been awarded accreditation from Alcumus for achieving excellence in health and safety in the workplace.Gemma Archibald, Director of Alcumus SafeContractor said:“More companies need to understand the importance of adopting good risk management in the way that Eclipse Dental Engineering has done."
Susan Sullivan, John Ginty & Associates