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Service & Maintenance

Equipment

Dental CBCT & OPG Servicing & Testing

We provide servicing, repairs, testing and certification to help you stay compliant and avoid costly disruption to your diagnostic workflow.

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The Old Bank CBCT

Why CBCT & OPG Units Need Expert Maintenance

These high-spec imaging systems demand precise calibration, reliable uptime and strict radiation safety compliance.

  • Accurate alignment and rotation must be maintained for image quality
  • Manufacturer servicing intervals must be followed to protect warranty
  • Downtime impacts diagnostics, treatment planning and referrals
  • Software and hardware errors may not show obvious symptoms
  • IRMER and CQC require regular safety and output testing
  • Documentation is required for inspections and indemnity
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Sussex dental west hove CBCT

What We Provide for CBCT & OPG

Our qualified technicians deliver full servicing, repair and critical exams. We also partner with providers for radiation testing support.

  • Calibration of sensors and image rotation where applicable
  • Upgrade or replacement advice if repair is uneconomical
  • Software updates and interface testing (where permitted)
  • Breakdown diagnosis for motor, head or interface faults
  • Physical inspection of arms, panels and shielding
  • Preventive maintenance and functional checks
  • Dose output and QA testing for clinical safety
  • RPA testing for IRMER/IRR17 certification
Dental chair service repair maintenance

Areas We Cover

From city centres to suburban practices, we ensure fast and reliable service no matter where you’re based. Our primary coverage areas include:

  • London
  • Kent
  • Surrey
  • Sussex
  • Essex
  • Middlesex
  • Hertfordshire

If you’re outside these areas, don’t hesitate to contact us, we’re always happy to discuss how we can help.

Book CBCT or OPG Servicing, Testing or Repairs

We support CBCT and panoramic systems across all major brands. Let us know the make, model, and any symptoms or testing due.

We’ll confirm whether you need a service, fault diagnosis or compliance test, and arrange qualified RPA testing where required.

Call us on 01322 421156 for immediate assistance.

Or contact us for a quote.

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Equipment We Cover

Compressors and Suction Systems

Reliable air supply and suction performance for smooth, uninterrupted dental procedures.

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Dental Chairs and Delivery Units

Ergonomic, fully functional chairs and integrated delivery systems for optimal patient comfort and efficiency.

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Autoclaves and Disinfectors

Essential sterilisation units ensuring compliance, hygiene and infection control in your practice.

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Handpieces and Scaler Equipment

Precision instruments for effective cleaning, polishing and treatment, maintained for peak performance.

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X-ray Machines and CBCTs

High-resolution imaging systems for accurate diagnostics and treatment planning, serviced for reliability.

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Reverse Osmosis Systems

Purified water solutions to protect equipment, enhance patient safety and meet compliance standards.

Don’t Wait Until It Breaks – Protect Your Practice Today

Get started with EclipseCare to ensure smooth, uninterrupted operation for your practice.

Contact Us for a Quote
Or call us on 01322 421156 for immediate assistance.

Service Plans

FAQs

How often should CBCT or OPG units be serviced?

Most manufacturers recommend annual servicing. Radiation testing is typically every 3 years, or as advised by your RPA.

Do you carry out RPA testing for CBCTs?

Yes. We work with qualified Radiation Protection Advisors to carry out dose and QA testing to IRMER standards.

Can you repair motor or sensor faults?

We handle diagnostics and partner with manufacturers for complex parts and repair if required.

Do you service all brands?

We work with major systems including Vatech, Planmeca, Acteon and Belmont.

What if my unit fails a radiation test?

We’ll advise on corrective actions, liaise with the RPA, and support you with follow-up servicing or adjustment.

Can I book just radiation testing?

Yes. We can book a standalone compliance visit or combine testing with a full service.

Is this part of EclipseCare?

CBCT/OPG servicing can be included in our EclipseCare plans.

How long does CBCT servicing take?

Servicing usually takes 1–2 hours. Testing visits may take longer depending on access and unit type.

Do you provide certification?

Yes. You’ll receive a service report and, if tested, full RPA documentation for compliance.

What should I do if I notice image issues or errors?

Contact us with screenshots or video. We’ll triage remotely and schedule a site visit if needed.

Do you offer emergency repair support?

Yes. We offer rapid response for breakdowns across London and the South East.

What areas do you cover?

We cover London, Kent and nearby South-East locations. If you’re outside this, let us know, we may still be able to help.

Additional Services - More Than Just Maintenance...

  • Design

    Crafting Functional and Aesthetic Spaces

  • Build

    Expert Craftsmanship

  • Equip

    State-of-the-Art Equipment

  • Maintain

    Ongoing Maintenance & Support

  • Turnkey

    End-to-End Transformations for Every Environment

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Design

Crafting Functional and Aesthetic Spaces

Dental surgery design

Our spatial planning enhances staff workflows and patient movement while maintaining visually appealing, ergonomic designs that align with your branding.

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Build

Expert Craftsmanship

Dental Surgery Build

With a team of trusted dental builders and tradespeople, your space will meet the highest standards of durability and safety, designed for long-term use and CQC compliance.

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Equip

State-of-the-Art Equipment

Dental Surgery equipment

Our strong partnerships with industry-leading manufacturers ensure you benefit from cutting-edge solutions tailored to meet the specific needs of your practice.

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Maintain

Ongoing Maintenance & Support

Fixing chair

Our support doesn’t end after the build. We provide ongoing service packages, helping you maintain a smooth operation and ensuring compliance with health and safety regulations.

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Turnkey

End-to-End Transformations for Every Environment

From start to finish, we manage the process, ensuring you open on time with everything in place for immediate use.

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Happy Customers

I would like to express my gratitude to you and your team for your professionalism and prompt response when our dental chair packed up. You attended the same day, removed the damaged chair and installed a rental to allow us to continue practising.

Dr Daksha Chauhan – Birchington Dental Care

The engineers that attend our practice are very knowledgeable and always act in a professional manner. If we have an emergency situation John Boyt always tries his best to fit us in. I have no hesitation in recommending Eclipse Dental Engineering to you for all your servicing and breakdown needs.

Susan Sullivan – John Ginty (Dentaria)

Excellent service, Eclipse have worked tirelessly for us and have always come out same day if we have a problem stopping us working. Thanks to all at Eclipse.

Iain Soulsby – Gentle Dental

We used Eclipse recently in an emergency as we had equipment failure. They were very quick to respond to our call and were able to get us working again within 2 hours. The engineer was very friendly and professional and I would highly recommend this company.

Brian O’Rourke – The Oaks Dental Practice

Very happy with the service and reliability of the team. From the beginning to the end, everyone was always helpful and very kind. I definitely will recommend Eclipse Dental!

Leyla Packham – Sonria Dental

Areas we operate

  • London
  • Buckinghamshire
  • Surrey
  • Berkshire
  • Hertfordshire
  • Kent
  • Essex
  • Sussex
  • Suffolk
  • Hampshire
  • Oxfordshire
  • + Selected Nationwide Projects