ISO 9001 is the internationally recognised standard for quality management systems across all industries and is used in over one million organisations globally. It provides a management framework to improve business practices, helping to provide services and products that meet customers’ expectations.
The standard is based on seven quality management principles and prescribes systematic control of the processes that businesses use. ISO 9001 can help develop an organisation’s efficiency and performance through customer satisfaction, staff motivation and continual improvement.
In order to achieve the ISO 9001:2015 certification, Eclipse Dental met the defined requirements and have been audited by Alcumus ISOQAR in accordance with the 9001 standard. Being certified means that our products and services meet and exceed the highest level of international standards.
As an ISO 9001:2015 certified company, we can ensure that we are able to meet the needs of not only our existing customers but all new & future prospective customers by delivering an excellent level of customer service, implementing an effective, customer-centric quality management system and delivering an exceptional standard of goods and services. This system is based on the effective monitoring, measurement, and analysis of processes for a continuous improvement cycle that aims to increase our efficiency and performance.